Automated Review Requests
Send timely SMS and email requests after each completed service or visit.
Automated requestsSMS and email follow-up
One review hubGoogle, Facebook, Yelp and more
AI-assisted repliesRespond faster, stay in control
Flexible plansMonth-to-month, no long contract
AI-Assisted Responses
Create thoughtful reply suggestions while keeping your team in control.
One Review Hub
Monitor customer feedback from supported platforms in one organized dashboard.
Sentiment Insights
Identify recurring praise, concerns, and customer-experience trends.
Reputation Reports
Follow review activity, ratings, responses, and progress with clear reporting.
Customer Integrations
Connect customer systems to trigger consistent post-service follow-up.
Who it’s for 🙋🏻
Built for Service-Based Businesses
Designed first for service businesses, Echo Ratings also supports organizations across healthcare, automotive, hospitality, professional services, and multi-location operations.
Home Services
Follow up after completed jobs and turn customer satisfaction into visible trust.
Healthcare & Wellness
Create a consistent, thoughtful feedback process across your care experience.
Automotive Services
Request feedback after service visits and respond from one dashboard.
Restaurants & Hospitality
Monitor guest feedback and keep responses timely across locations.
Professional Services
Build confidence with a dependable post-engagement review workflow.
Multi-Location Brands
Maintain consistent review operations and visibility across every location.
Case Studies ️💼
Practical Review Workflows by Industry
Explore practical examples of how service businesses can request honest feedback, monitor reviews, and follow up consistently.
Auto Repair Review Workflow (Illustrative Use Case)
An illustrative auto-repair workflow for requesting honest feedback after completed service.
Occasional asks → consistent service follow-up
Read full story
Multi-Location Restaurant Workflow (Illustrative Use Case)
An illustrative workflow for giving restaurant operators a consistent review process across locations.
Scattered monitoring → shared operating process
Read full story
Healthcare Review Workflow (Illustrative Use Case)
An illustrative workflow for helping a clinic request honest patient feedback while keeping staff in control.
Manual follow-up → consistent feedback process
Read full story
FAQ 🤔
Got Questions?
We’ve Got Answers.
How long does it take to get results with Echo Ratings?
Can Echo Ratings help me get more Google reviews specifically?
What makes Echo Ratings different from other review platforms?
Do I need any technical setup or integrations to get started?
Does Echo Ratings respond to reviews automatically?
Are there contracts or cancellation fees?