FOR THE PEOPLE WHO SHOW UP
↗Home services
After the service call: make feedback part of the follow-through.
REVIEW MANAGEMENT FOR BUSY LOCAL BUSINESSES
Good service deserves
to be seen.
Great work.
Great reviews.
Make it echo.
Bring your reviews together. Automate SMS and email outreach. Keep replies moving—with less busywork for your team.
14-day Pro trial · No credit card required
Want a personal walkthrough? Book a demo →
Your reputation.Connected.
J✦
A customer has something to say.
“Friendly team. Clear communication.
I felt looked after from start to finish.”
Less tab-hopping.
More people time.
✳More people time.
FROM ASK TO ANSWERConnect↗Request↗RespondAnd get back to business.
01 / FROM ASK TO ANSWER
The job ends.
The good impression keeps going.
The job is done. The day gets busy. Echo Ratings brings the next steps into focus, so your reputation gets the attention your work deserves.
01 / YOUR BUSINESS
Good work starts it.
Connect your supported review profiles.
02 / THE INVITATION
Keep the ask moving.
Automate SMS and email requests.
03 / THE FEEDBACK
Make space to listen.
Invite honest customer experiences.
04 / YOUR RESPONSE
Keep it personal.
Prepare, review, and refine your reply.
↶ One repeatable routine. More room for your business.
Workflow illustration. Supported connections and outreach allowances vary by plan.Explore the product ↗
02 / THE PRODUCT
Big on reputation.
Small on busywork.
Connect the work behind each review.
Keep your team in control.
01 — REVIEW HUBAll those reviews.
All those reviews.
One calmer place.
Bring feedback from your connected review profiles into one dashboard. See the conversation clearly, then give each customer the attention they deserve.
Explore review management ↗Your review workspaceANeeds reply
“So easy to work with.”
MNeeds reply
“A question about my visit.”
RReplied ✓
“Thanks for following up.”
Hello, clarity. ✦
✦The first draft is on us.
“Thanks for taking the time to share your experience. We’re glad our team could help.”
Make it warmer.
Your voice wins.
02 — SMART REPLIESSkip the blank page.
Skip the blank page.
Keep the human touch.
Start with an AI-assisted reply, then review and refine it. Whether it’s a thank-you or a tricky conversation, you stay in control of your response.
See AI-assisted responses ↗✳Good, great,
Make the next step obvious.
Your experience matters
♡Good, great,
or could be better.
Tell it in your own words.
What would you like others to know?
Share your experience ↗
Customer journey illustration03 / A BETTER CUSTOMER EXPERIENCE
Easy for your team.
Simple for your customers.
Your customers have busy days, too. A simpler review journey gives them a clearer way to share what happened—without leaving your team to explain every step.
01
Less “I’ll send it later.”
Make requesting feedback a routine, rather than another thing someone has to remember.
02
Less “Where do I go?”
Give customers clear guidance toward the review channels you prioritize.
03
See the review workflow ↗More room for the real experience.
Keep the customer’s own words at the center. Honest feedback builds a more useful picture of your business.
04 / MAKE IT FIT YOUR BUSINESS
Your tools should
talk to your reputation.
Echo Ratings is built to connect the review process with the way you already run your business. Prioritize the review platforms that matter and explore supported connections for your existing tools.
Connections are growing. Availability varies by platform, business tool, and plan. Ask us about your setup.
Ask about my tools ↗The review connection✦Review platforms
◎CRM & customer tools
↗POS & service tools
♡Your customers
Connection categories · availability varies
05 / LOCAL BUSINESSES. REAL EVERYDAY WORK.
Local roots.
Lasting impressions.
For the teams who fix it, make it,
serve it, and show up every day.
Auto services
After the handover: keep customer feedback in view.
Restaurants & cafés
After the visit: listen, learn, and respond.Explore how the routine could fit your team. See illustrative business workflows ↗
06 / FIND YOUR STARTING POINT
Your next customer
is comparing.
How do you look?
Get a clearer picture of your public Google reputation, nearby alternatives, and what deserves your attention next.
Get my free reputation audit ↗Start with your business name. No Google login or credit card.
See what goes into your report →ECHO RATINGS / REPUTATION SNAPSHOTSAMPLE
A clearer picture.
A smarter next step.
Your business, in context.
01
Your public reputation
◎Understand your rating and review count.
02
Your local comparison
↗See selected nearby businesses.
03
Your next move
✦Turn available findings into priorities.
Illustrative report preview · Your results use available public data.
Less guesswork.
More direction.
More direction.
07 / BEFORE YOU JUMP IN
Let’s clear things up.
What does Echo Ratings do?
Echo Ratings is built to simplify the review process from outreach to response. Connect supported platforms, manage feedback, and use automation and AI assistance to reduce repetitive work.
Do I need to book a sales call?
No. You can start a free trial yourself. If you prefer a guided look at the product, a demo is available.
Who controls the final reply?
AI-assisted replies give you a starting point. Review and edit the draft to reflect your voice and the customer’s experience.
Will Echo Ratings connect with my tools?
Echo Ratings supports a growing selection of connections. Review platforms and business-tool compatibility vary. Check with us about your CRM or POS before relying on a particular integration.
YOUR NEXT CHAPTER SOUNDS GOOD.
Give your reputation
something to echo.
You’ve got a business to run.
Let’s make reviews one less thing to juggle.
01 Create your workspace02 Connect a supported profile03 Explore your review routine
14-day Pro trial · No credit card required
Compare plans and included features →Prefer a personal walkthrough? Book a demo ↗